SL ASSOCIATES LLC · FAQ

Frequently Asked Questions

Straight answers about the product and the affiliate program. Always confirm final commercial terms before enrollment.

About the product

What is the cookware made of?

A 7-layer multilayer stainless-steel construction — the kind of build used in professional kitchens — designed for durability and controlled cooking.

Is there a warranty?

Warranty coverage is defined by the current product terms. Confirm the specific warranty details with our team before purchase.

How long does shipping take?

Delivery times depend on your location and the current fulfillment terms. Our team will confirm the estimate for your area.

What payment methods are accepted?

Accepted payment methods are confirmed at checkout and may vary by country. Contact us if you need to confirm availability for your region.

What is the return policy?

Returns are handled according to the current product terms. Reach out to our team and we’ll walk you through the process.

About the affiliate program

How much does it cost to join?

Any enrollment fee (or no-fee structure) is confirmed under the current program terms before you register.

When do I get paid?

Commissions are paid on a monthly basis according to the active affiliate agreement. Payment timing and method are confirmed before you begin.

Do I need to hold inventory?

No. The model is built around social selling, so you promote the cookware without buying or storing your own stock.

Can I participate from any country?

Availability depends on product delivery, payment processing, tax and local requirements. Confirm eligibility for your country before joining.

What happens if I don’t make a sale?

There is no penalty for a slow start. Review the current agreement for any activity or eligibility requirements that may apply.

How is the team (level 2) commission calculated?

When you recruit other affiliates, you may earn an additional percentage on their qualifying sales, as defined by the current program terms.

STILL HAVE QUESTIONS?

We’re happy to help.

Reach out and our team will get back to you within 24 business hours.

Contact Us →